Category
Content type
Facilities & Features

Are the storage units heated

The storage facility is fully heated. The temperature of the facility needs to be correct to keep these items safe.
Learn more
Facilities & Features

Is there any damp in the building?

No. We monitor the store regularly and have a facilities team that ensures any wear and tear is kept on top of to prevent issues of this nature from occurring.
Learn more
Tips & Tricks

What happens if I lose my key/combination code to my padlock?

We can cut your lock off should this be necessary – don’t forget to provide a new padlock to secure your room afterwards.
Learn more
Tips & Tricks

I’ve forgotten my pin entry code. What do I do?

As this information is security-sensitive you will need to call into our office and show ID where we will check your account to ensure you have access to the unit.
Learn more
Facilities & Features

How secure will my things be?

We have the highest level of Self Storage security with 24/7 monitoring fire & burglar alarms.
Learn more
Facilities & Features

How is the room alarm set?

You will be sent a PIN code which you use on entry and exit, to disarm and alarm your room.
Learn more
Did You Know

Do you have lifts?

Yes. We have a heavy goods lift that can hold a maximum weight of 1500KG
Learn more
Did You Know

Can I park onsite?

Yes. We do offer free parking.
Learn more
General

How do I get to you?

For directions & contact details please click here.
Learn more
General

Is there someone at the store I can talk to should I have a problem?

There will always be a trained member of staff available 6 days a week during reception opening times.
Learn more
Packaging Tips

Where can I purchase packaging materials?

Call into our box shop, we’re open Monday to Friday 8.30am to 5.30pm, Saturday 9.00am to 2.00pm.
Learn more
Facilities & Features

Do we hold a key to your unit?

For business customers, we will hold keys to your unit so we can facilitate deliveries to your storage unit.
Learn more