Are the storage units heated

The storage facility is fully heated. The temperature of the facility needs to be correct to keep these items safe.

Is there any damp in the building?

No. We monitor the store regularly and have a facilities team that ensures any wear and tear is kept on top of to prevent issues of this nature from occurring.

What happens if I lose my key/combination code to my padlock?

We can cut your lock off should this be necessary – don’t forget to provide a new padlock to secure your room afterwards. You can buy a lock for €20 at our packaging box shop.

We keep a log of your security access code to the building – if you forget this we can go through some security questions with you and remind you of what it is.

I’ve forgotten my pin entry code. What do I do?

As this information is security-sensitive you will need to call our office and show your ID where we will check your account to ensure you have access to the unit. We will then reconfirm the PIN entry code saved on your account.

Please note, only persons named on the account as having authorized access will be given this number.

How secure will my things be?

We have the highest level of Self Storage security with 24/7 monitoring fire and burglar alarms.

Click here to read more about our security.

How is the room alarm set?

You will be sent a PIN code which you use on entry and exit, to disarm and alarm your room.

If you forget to set your alarm on exit, your alarm will automatically be activated after a short period of time.

Do you have lifts?

Yes. We have a heavy goods lift that can hold a maximum weight of 1500KG.

Can I park onsite?

Yes. We do offer free parking.

How do I get to you?

For directions & contact details please click here.

Is there someone at the store I can talk to should I have a problem?

There will always be a trained member of staff available 6 days a week during reception opening times.

Monday to Friday: 8:30 am to 5:30 pm
Saturday: 9:00 am to 2:00 pm
Sunday: Closed

Closed Saturday and Monday on Bank Holiday weekends.