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Tips & Tricks

Do we hold a key to your unit?

For business customers, we will hold keys to your unit so we can facilitate deliveries to your storage unit.

Do I have to give notice when I leave?

For our residential customers, we need 1 weeks’ notice when you wish to vacate your storage unit.

Once I have a unit, how long can I stay?

You are welcome to stay for weeks, months or years or for as long as you require.

What is the minimum time I can store with you?

Our minimum storage period is 4 weeks but you can remove your goods anytime before the 4 weeks are up.

What happens if I reserve the wrong size and when I move-in, it’s too big or too small?

You are never tied to any particular unit, upon approval we will help you determine the best size for your goods.

Can I transfer to another unit if I find I have too much or too little space

You are welcome to move to another size unit at any time depending on your storage requirements and availability.

How will I know when my storage fees are due?

An invoice will be generated every 4 weeks and sent to the email address given on the license agreement.

How do I know what size unit I need?

All our employees are experienced and will give you advice.

How can I pay for my storage?

We offer a number of payment options including

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